Looking for something in particular?
Categories
- AI Builder 3
- Azure 10
- Canvas Power Apps 4
- Custom Pages 5
- Customer Insights - Journeys 11
- Customer Voice 6
- Dataverse 26
- Dynamics 365 40
- Dynamics 365 Marketing 88
- Dynamics 365 Portals 11
- Dynamics 365 for Outlook 3
- JavaScript 9
- Marketing (Non Dynamics 365) 7
- Micro Enterprise Financials 2
- Microsoft Excel 2
- Microsoft Forms 2
- Microsoft PowerPoint 2
- Microsoft Teams 2
- Model-driven Power Apps 38
- Office 365 3
- OneDrive 1
- Outlook 2
- PCF & Custom Controls 14
- Power Automate 79
- Power BI 3
- Power Platform 5
- SharePoint 4
Marketing to Leads and Contacts without duplicate sends in Customer Insights - Journeys
How can I send a marketing email to a segment of Leads and Contacts without sending an email to the same email address twice?
Journeys and segments must be Lead or Contact based but they could share the same email address and sending duplicate emails to the same email address isn’t cool. This post will show you how to exclude or include segment members with a list of email addresses.
Suppression segments for responsive Customer Journeys in D365 Marketing
Customer journeys - if used with a simple segment trigger - will not respect updated information about a contact. My worst fears came true, in this article I explain how to get the customer journey to 're-check' segment membership during a live journey