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Form Processing + Power Automate: Lessons Learned from AImee in Action

I put AImee with Power Automate to the test in a live demo recently at Global AI Bootcamp, it was super simple form which asked people to write their name, email, favorite colour and their guess of how many cookies were in the jar - what could possibly go wrong!?

I will share some lessons learned which led to a much improved and more robust flow for fail proof Form Processing which significantly reduces ways for 'bad' data to get into Dynamics and provides a user friendly log report for any issues along the way.

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Dynamics 365, Power Automate Amey Holden Dynamics 365, Power Automate Amey Holden

Those emergency Flows you hope you never need - Pending Send Emails

A delightful and simple flow to automate sending emails sat in 'Pending Send' in Dynamics, via outlook instead. Then very importantly marking the email as 'Sent' so it doesn't get sent again once the email router is up and running, plus providing reassurance to users that their mail is being sent. This impressed my colleagues no end that a no code rookie like me could build, test and provide a plan B in under 30 minutes.

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Bringing Instagram into Dynamics Marketing: Powered by Flow and PowerApps Component Framework Controls

Dynamics (for) Marketing has functionality for scheduled and instant social posting to Twitter, Facebook & LinkedIn but nothing for Instagram. Fortunately Microsoft Flow already has an Instagram connector. So lets get our Instagram monitoring into Dynamics Marketing and leverage some PowerApps Component Framework Controls for extra sexiness.

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Social Media Monitoring & Analysis in Dynamics 365: Powered by Flow

Dynamics (for) Marketing has functionality for scheduled and instant social posting to Twitter, Facebook & LinkedIn among a few other social media related goodness. It also used to have some really cool social listening functionality too but with the death of 'Social Engagement' the amount of insight of social media power is pretty disappointing! So i decided to start having a play with our good friends Microsoft Flow and Azure Cognitive Services Text Analytics API, to see how we could power up the social side of Dynamics Marketing, starting with Twitter.

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