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Customise Double Opt-In Confirmation Email {{OptedInPurposeTopic}} - Customer Insights - Journeys
If you are struggling with the unformatted, semicolon-separated list of selected topics and purposes from {{OptedInPurposeTopic}} in your double opt-in emails, this guide shows how to present them as a clean, bulleted list instead.
By extending the Field Submission table with additional columns, using Power Automate to extract field values, and some minor updates to the DOI Email and Journey, you can create a clear, structured, and professional double opt-in confirmation email experience.
‘Compliance made easier’ in Dynamics Marketing: Consolidated Double Opt-in
One of the new features of release wave 1 2020 was a very humbly titled ‘Compliance made easier’. In my mind compliance = boring but actually it’s got some really cool stuff that is not so boring and deserves to be talked about. Lets take a look at how we can now consolidate double opt-in requests for an enjoyable and compliant customer experience.