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Social Media Monitoring & Analysis in Dynamics 365: Powered by Flow
Dynamics (for) Marketing has functionality for scheduled and instant social posting to Twitter, Facebook & LinkedIn among a few other social media related goodness. It also used to have some really cool social listening functionality too but with the death of 'Social Engagement' the amount of insight of social media power is pretty disappointing! So i decided to start having a play with our good friends Microsoft Flow and Azure Cognitive Services Text Analytics API, to see how we could power up the social side of Dynamics Marketing, starting with Twitter.