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Automated weekly product emails in Customer Insights - Journeys
How to automatically and dynamically generate email content in Customer Insights - Journeys using product data in Dataverse No power automate flows required here, only a delightfully configured Dataverse table, a Journey with branches, and an Email with conditional content/lists.
Filtering on Lookups in Triggers, Journey Branches and Email Content in Dynamics 365 Customer Insights - Journeys
How to filter in Journey triggers, branches and email content with Lookup column values, rather than filtering on the name of the lookup and feverishly hoping someone doesn’t change the name, or that you spell it wrong.
Include specific row (entity) references and all the data in Real-time marketing custom triggers
Custom triggers in Dynamics 365 Marketing (Customer Insights - Journeys) have recently became 1000 times better with the ability to include ‘Entity references’ - a way of making an entire record and all its associated records (up to 5 levels ‘deep’) available through a single trigger attribute. It works exactly the same as the ‘Contact‘ or ‘Lead’ in a trigger works, but for any table/row you choose.
This make all the data available in the trigger journeys for branching and emails for conditional content and personalisation. And you can have lots of these!