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Customise Double Opt-In Confirmation Email {{OptedInPurposeTopic}} - Customer Insights - Journeys

Customise Double Opt-In Confirmation Email {{OptedInPurposeTopic}} - Customer Insights - Journeys

If you are struggling with the unformatted, semicolon-separated list of selected topics and purposes from {{OptedInPurposeTopic}} in your double opt-in emails, this guide shows how to present them as a clean, bulleted list instead.

By extending the Field Submission table with additional columns, using Power Automate to extract field values, and some minor updates to the DOI Email and Journey, you can create a clear, structured, and professional double opt-in confirmation email experience.

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Trigger flow when a Marketing or Subscription List is updated

Trigger flow when a Marketing or Subscription List is updated

How to trigger a flow when a Marketing or Subscription list is updated in Dynamics 365, understand what kind of update just happened, then get the GUIDs you need to do your next steps whatever that might be.

I want to update the Marketing Preferences and Consents in response to a subscription list update!

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