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VIDEO: Improved Event Management in Dynamics 365 Marketing
A new feature in release wave 1 2020 for Dynamics Marketing is ‘Improved event management experience’ - but what does this really mean? Afew things, but the best bit - we can now use marketing forms for our event registrations - hurahhh!
Webinars with Dynamics Marketing - Part Two
Online events are still on trend thanks to COVID . In part two of Webinars with Dynamics Marketing I will cover the second half of my exploration into Dynamics Marketing working with ON24 to deliver webinars. We will cover experiences in ON24 setting up the registration & webinar, then running live webinar events for Dynamics Marketing in ON24
The story so far: An ABC Consultant
A story of the power of believing in yourself and the beaut of the Microsoft community - my journey from a lost graduate to a newly fledged Microsoft Business Applications MVP
Webinars with Dynamics Marketing - Part One
Microsoft has partnered with a webinar provider called On24, which is the only provider currently supported for use with Dynamics 365 Marketing. So I decided what a great reason to dig into the good, the bad and the ugly of how ON24 and Dynamics Marketing work together in real life.
In this first article (Part One) I will share some lesson learnt from my experience of integrating the systems, then focus on setting up from the Dynamics Marketing side and figuring out the synchronisation between ON24 & Dynamics Marketing.
VIDEO: Dynamics Marketing - The who, the what and the why
Recording from my session at ‘Empower Your Career’. Dynamics Marketing is Microsoft's purpose-built marketing app designed with Marketers in mind. It is enriched with Artificial Intelligence and data insights to execute and automate multi channel marketing campaigns. This session covers - What does it do?; Why is it awesome? (+ demos); Who is it for?; licensing update latest
Wheres my new features? Dynamics Marketing release Wave 1 2020
All Release Wave 1 2020 features except those deemed to “impact end users automatically” are now available however I had some difficulties finding the new features despite applying all marketing updates. Find out how to turn on the accessibility checker, how to use it and why it is important/awesome!
VIDEO: Export your Dynamics 365 Marketing results
Marketing data becomes much more usable in Dynamics 365 2020 Wave 1, with the ability to export the results of your customer journeys to Excel. This video tip shows how this new feature works and was featured on Dynamics CRM Tip of the Day #1342
Power to the Marketer: customise event registration forms in Dynamics Marketing
One of the new features in release wave 1 2020 for Dynamics Marketing [1] just made things even better! It is entitled ‘Improved event management experience’ - but what does this really mean? A few things but the best bit - we can now use marketing forms for event registrations.
Social Post Approvals in Dynamics Marketing Option 1: Custom Button
Exploring the use of a custm button to call a Power Automate flow as part of a process to approve social posts in Dynamics Marketing. Including a step by step ABC guide on how to do it.
Event Check-in App for Dynamics Marketing
Dynamics Marketing allows us to automatically send out unique QR codes to registered event attendees. In this article I will show you how Power Apps & Power Automate can be leveraged to create and event check-in app so we can say goodbye to paper lists and post event painful data entry.
Locate Tweets with Power Automate & Demystifying a Twitter Connector "Gotcha"
Previously explorations covered social monitoring for tweets in Dynamics Marketing which was superbly fun. Recently with the use of some PCF & Bing power, things just got a little bit cooler in the Tweet world of Dynamics Marketing. A slight tweak to the flow has been made - take the tweeters profile location and trim any text after the first comma for example 'Sydney, Australia' becomes 'Sydney'. Then we leverage the wonderful Bing connector to calculate the longitude and latitude of the Tweeter.
VIDEO: Power Up Dynamics Marketing
Explore some cool ways to enhance, extend and improve Dynamics Marketing by leveraging power platform tools in a way which is real world and practical. We will focus on improving both user and customer experience to help attain maximum ROI on Dynamics Marketing implementations by doing some cool and exciting magic with AI, Power Automate, Power Apps & Custom Controls.
Trend Monitoring and Tweeting with Dynamics Marketing
A crucial part of a marketers job is brand management. Keeping in tune with the the news and trends that impact their products and/or services ensures they can act in a timely and appropriate manner to their market. With the help of our good friend Power Automate (PowerMate) my users can now peruse relevant, topical news to their brand(s) and tweet about articles of interest without ever leaving Dynamics Marketing. I also threw in a little PCF delight for that extra visual appeal.
Form Processing + Power Automate: Lessons Learned from AImee in Action
I put AImee with Power Automate to the test in a live demo recently at Global AI Bootcamp, it was super simple form which asked people to write their name, email, favorite colour and their guess of how many cookies were in the jar - what could possibly go wrong!?
I will share some lessons learned which led to a much improved and more robust flow for fail proof Form Processing which significantly reduces ways for 'bad' data to get into Dynamics and provides a user friendly log report for any issues along the way.
Those emergency Flows you hope you never need - Pending Send Emails
A delightful and simple flow to automate sending emails sat in 'Pending Send' in Dynamics, via outlook instead. Then very importantly marking the email as 'Sent' so it doesn't get sent again once the email router is up and running, plus providing reassurance to users that their mail is being sent. This impressed my colleagues no end that a no code rookie like me could build, test and provide a plan B in under 30 minutes.
Sending Birthday Special Offers with Dynamics Marketing and Power Automate
Automating some birthday love via Dynamics Marketing (with a little help from PowerMate).
Bringing Instagram into Dynamics Marketing: Powered by Flow and PowerApps Component Framework Controls
Dynamics (for) Marketing has functionality for scheduled and instant social posting to Twitter, Facebook & LinkedIn but nothing for Instagram. Fortunately Microsoft Flow already has an Instagram connector. So lets get our Instagram monitoring into Dynamics Marketing and leverage some PowerApps Component Framework Controls for extra sexiness.
Social Media Monitoring & Analysis in Dynamics 365: Powered by Flow
Dynamics (for) Marketing has functionality for scheduled and instant social posting to Twitter, Facebook & LinkedIn among a few other social media related goodness. It also used to have some really cool social listening functionality too but with the death of 'Social Engagement' the amount of insight of social media power is pretty disappointing! So i decided to start having a play with our good friends Microsoft Flow and Azure Cognitive Services Text Analytics API, to see how we could power up the social side of Dynamics Marketing, starting with Twitter.
Suppression segments for responsive Customer Journeys in D365 Marketing
Customer journeys - if used with a simple segment trigger - will not respect updated information about a contact. My worst fears came true, in this article I explain how to get the customer journey to 're-check' segment membership during a live journey
Enjoyable Data Entry with AImee: Powered by Microsoft Form Processing
Meet AImee your data entry assistant. She works for free and never even takes a toilet break. She is available to work any time and all the time. She is the brainchild of Microsoft AI Builder. She will turn paper entries into Dynamics 365 Marketing contacts so we can leverage D365 marketing automation to thank the competition entrants and identify the winner to claim their prize!