How to use PCF controls in Model-driven Power Apps and Dynamics 365
Amey Holden Amey Holden

How to use PCF controls in Model-driven Power Apps and Dynamics 365

PCF components and custom controls let you transform your apps into a much more visually enhanced experience. But how do you use them? I will show your step-by-step how to set up a custom control to directly search the Australian Business Register for a businesses details including ABN number, GST Resgistration, Entity Type and much more. Without leaving your app!

You can use it on any table (custom or out of the box), so long as you have a single line of text column to configure it to.

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Mapping Dynamics 365 Marketing Form Submissions to Custom Tables with Power Automate

Mapping Dynamics 365 Marketing Form Submissions to Custom Tables with Power Automate

Marketing forms in Dynamics 365 are great for creating and updating contact and/or lead records, but not much else. The documented way to handle form submissions beyond lead or contact is to build a classic workflow but that in itself is very restrictive. By moving the automation into a Power Automate flow it opens up many more doors in terms of generation submission reports, notifications and sophisticated record manipulation that cannot be achieved with classic workflows alone.

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Document Templates and Rich Text Controls

Document Templates and Rich Text Controls

Document Templates and Rich Text Component Controls are both excellent features of Dynamics 365/Model-Driven Power Apps, but they do not work well together at all. The solution isn’t perfect but by combining some Power Automate flow magic and a simple Word Document setting you can restore some slight harmony between the features.

PS. don’t waste your time trying to add/remove line breaks in Power Automate

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Monitor Data Import Jobs in Model-driven Apps
Amey Holden Amey Holden

Monitor Data Import Jobs in Model-driven Apps

The data import experience in the unified interface is a million times better than it ever used to be. But if you forget to click on the ‘Track Progress’ button, its a bit of a faff to get back to monitor your data import jobs. You have to go via advanced settings - a place most users should never have to go. Why not add it to the sitemap of your model-driven app instead?

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Set Customer Voice Survey Variables using Dynamics 365 Marketing

Set Customer Voice Survey Variables using Dynamics 365 Marketing

Sending Dynamics 365 Customer Voice surveys via Dynamics 365 Marketing is possible today already. Unfortunately it is not possible to set any survey variables (except first name and last name which is taken from the contact record)… until now!

This post is going to be using the ‘Real-Time Marketing’ functionality of Dynamics 365 Marketing to send personalised customer voice surveys, with all the variables you could ever dream of!

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Create custom Dataverse triggers for Dynamics 365 Marketing - without a developer!

Create custom Dataverse triggers for Dynamics 365 Marketing - without a developer!

Real-time marketing comes with a bunch of pre built triggers which come with the installation such as ‘Contact Created’ and ‘Lead Created’ but obviously none for my custom tables. How to create your own real-time Dynamics Marketing customs triggers based on activity/data in Dataverse - without a developer!

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Track and Process Digital Applications with Customer Voice & Power Automate

Track and Process Digital Applications with Customer Voice & Power Automate

Every customer application is unique, the additional evidence & supporting documents they need to provide depends on how they answer the questions. We can use Power Automate to send specific and personalised directions on what they need to do next after submitting an application.

Linking a customer voice response back to its originating invitation and related enquiry so that we can track all activities in one place. Ensuring any user can clearly see what is/was required and help move the application process along.

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Sending Digital Applications with Customer Voice & Power Automate

Sending Digital Applications with Customer Voice & Power Automate

This post will focus on sending a personalised, uniquely identifiable application form to a potential customer with dynamically generated email content from the simple click of a button of a business process flow. Customer Voice and Power Automate are a serious work force when combined!

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Handling ‘Run Flow’ failures from a business process flow

Handling ‘Run Flow’ failures from a business process flow

Current limitations mean you cannot use business rules on the ‘Run Flow’ button on the business process flow, so its entirely possible for a user to run the flow when the scenario is going to cause silent failure in the background. Lets look at how to mark a business process flow step as failed, so you can handle flow run failures - gracefully and informatively, in a user friendly manner!

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Make the Activity Timeline Control Useful in Model-Driven Power Apps

Make the Activity Timeline Control Useful in Model-Driven Power Apps

The Activity Timeline you see in Model-driven Power Apps & Dynamics 365 is actually a huge awesome PCF control called ‘Timeline Control’. It has a massive range of configurable options available now from the new solution explorer. These are my top four highlights - Customising activity cards, Hiding the blobby things (aka ‘Persona with Initials’), cleaning up the timeline to speed up the load time and allowing/preventing creation from the timeline.

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Custom Data Restrictions in Customer Voice
Customer Voice Amey Holden Customer Voice Amey Holden

Custom Data Restrictions in Customer Voice

Did you know it is possible to add restrictions to what type of text you respond with in a Customer Voice survey? You can restrict their answers to be a number, an email address, or a special string in a predefined format (based on a specific ‘regular expression’ AKA RegEx) such as a passport number. Along with a customised error message to explain what the correct format is.

Fun Fact: RegEx has been around since 1951!

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Digitising paper-based application forms with Customer Voice - it’s not just a survey tool!

Digitising paper-based application forms with Customer Voice - it’s not just a survey tool!

You read that right - I used customer voice for an application process. Well ok not just customer voice, my good friend Power Automate got pretty involved too. There are so many new features in Customer voice which make it so much more than just a survey tool!

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Citizen Can: Mastering Power Automate and Dataverse with George Doubinski

Citizen Can: Mastering Power Automate and Dataverse with George Doubinski

One ‘Citizen’ Developer and one ‘Real’ Developer combine forces to educate and empower the less technical among us with the simplified knowledge to unleash awesomely powerful functions in Power Automate without needing to be a ‘Real’ Developer.

Expand to save on thousands API calls; Relationships are complicated; Expand expanded no matter how deep; Call classic workflows from Power Automate; Pass parameters between classic and flow; Select like a boss; Row count and page.

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