Sending Digital Applications with Customer Voice & Power Automate

Sending Digital Applications with Customer Voice & Power Automate

This post will focus on sending a personalised, uniquely identifiable application form to a potential customer with dynamically generated email content from the simple click of a button of a business process flow. Customer Voice and Power Automate are a serious work force when combined!

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Handling ‘Run Flow’ failures from a business process flow

Handling ‘Run Flow’ failures from a business process flow

Current limitations mean you cannot use business rules on the ‘Run Flow’ button on the business process flow, so its entirely possible for a user to run the flow when the scenario is going to cause silent failure in the background. Lets look at how to mark a business process flow step as failed, so you can handle flow run failures - gracefully and informatively, in a user friendly manner!

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Make the Activity Timeline Control Useful in Model-Driven Power Apps

Make the Activity Timeline Control Useful in Model-Driven Power Apps

The Activity Timeline you see in Model-driven Power Apps & Dynamics 365 is actually a huge awesome PCF control called ‘Timeline Control’. It has a massive range of configurable options available now from the new solution explorer. These are my top four highlights - Customising activity cards, Hiding the blobby things (aka ‘Persona with Initials’), cleaning up the timeline to speed up the load time and allowing/preventing creation from the timeline.

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Custom Data Restrictions in Customer Voice
Customer Voice Amey Holden Customer Voice Amey Holden

Custom Data Restrictions in Customer Voice

Did you know it is possible to add restrictions to what type of text you respond with in a Customer Voice survey? You can restrict their answers to be a number, an email address, or a special string in a predefined format (based on a specific ‘regular expression’ AKA RegEx) such as a passport number. Along with a customised error message to explain what the correct format is.

Fun Fact: RegEx has been around since 1951!

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Digitising paper-based application forms with Customer Voice - it’s not just a survey tool!

Digitising paper-based application forms with Customer Voice - it’s not just a survey tool!

You read that right - I used customer voice for an application process. Well ok not just customer voice, my good friend Power Automate got pretty involved too. There are so many new features in Customer voice which make it so much more than just a survey tool!

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Citizen Can: Mastering Power Automate and Dataverse with George Doubinski

Citizen Can: Mastering Power Automate and Dataverse with George Doubinski

One ‘Citizen’ Developer and one ‘Real’ Developer combine forces to educate and empower the less technical among us with the simplified knowledge to unleash awesomely powerful functions in Power Automate without needing to be a ‘Real’ Developer.

Expand to save on thousands API calls; Relationships are complicated; Expand expanded no matter how deep; Call classic workflows from Power Automate; Pass parameters between classic and flow; Select like a boss; Row count and page.

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Colour, position and style the event title & date/time - Transform your Dynamics Marketing Event Portal

Colour, position and style the event title & date/time - Transform your Dynamics Marketing Event Portal

This post will show you how to change the change the colour, position and style of the event title & date/time on your Event Portal. By changing the text colour, adding highlight and positioning the text on the left it makes it easier use stylish background images.

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Filtering the ‘Regarding’ column in Power Automate

Filtering the ‘Regarding’ column in Power Automate

Triggering a Cloud Flow in Power Automate when an email is tracked ‘Regarding’ an Account record in Dynamics (or Dataverse) should be simple - but when your filter is throwing an error and Regarding (Type) is blank. You need to ask not once, but twice for the values you need!

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