Digitising paper-based application forms with Customer Voice - it’s not just a survey tool!

Digitising paper-based application forms with Customer Voice - it’s not just a survey tool!

You read that right - I used customer voice for an application process. Well ok not just customer voice, my good friend Power Automate got pretty involved too. There are so many new features in Customer voice which make it so much more than just a survey tool!

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Citizen Can: Mastering Power Automate and Dataverse with George Doubinski

Citizen Can: Mastering Power Automate and Dataverse with George Doubinski

One ‘Citizen’ Developer and one ‘Real’ Developer combine forces to educate and empower the less technical among us with the simplified knowledge to unleash awesomely powerful functions in Power Automate without needing to be a ‘Real’ Developer.

Expand to save on thousands API calls; Relationships are complicated; Expand expanded no matter how deep; Call classic workflows from Power Automate; Pass parameters between classic and flow; Select like a boss; Row count and page.

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Colour, position and style the event title & date/time - Transform your Dynamics Marketing Event Portal

Colour, position and style the event title & date/time - Transform your Dynamics Marketing Event Portal

This post will show you how to change the change the colour, position and style of the event title & date/time on your Event Portal. By changing the text colour, adding highlight and positioning the text on the left it makes it easier use stylish background images.

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Filtering the ‘Regarding’ column in Power Automate

Filtering the ‘Regarding’ column in Power Automate

Triggering a Cloud Flow in Power Automate when an email is tracked ‘Regarding’ an Account record in Dynamics (or Dataverse) should be simple - but when your filter is throwing an error and Regarding (Type) is blank. You need to ask not once, but twice for the values you need!

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Invoices and accounting with model-driven Power Apps

Invoices and accounting with model-driven Power Apps

A simple yet powerful model-driven Power App making the invoicing and accounting tortures for my micro enterprise a little more bearable! Key functionality includes record work items, generate invoices, track payments, capture expenses and produce financial reports.

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Marketing beyond Segments and Mailing Lists
Dynamics 365 Marketing Amey Holden Dynamics 365 Marketing Amey Holden

Marketing beyond Segments and Mailing Lists

Marketing lists are so last year, dynamics segments are a little bit better - so long as you have the data but did you know you can trigger your marketing automation (i.e. Customer Journeys) when your contacts or leads actually do something meaningful? Such as submitting a form, creating an order or updating their bookings. Well you can - so its time to start conversations in a timely, satisfying and personalised way - any time of day, without even lifting a finger.

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